Privacy Policy

Last updated: November 9, 2026

Potens LLC ("Potens", "we", "us") is a home remodeling contractor in New York City. This policy explains what information we collect through potensremodeling.com and our business phone and text line, and what we do with it.

What we collect

What you give us: your name, email, phone number, project address, project type, and anything you tell us or send us about your project, including photos.
Call and text records when you call or text our business number.
Basic technical data your browser sends when you visit the site, such as device type, pages viewed and IP address. Some of this is collected with cookies.

How we use it

We use your information to answer your request, schedule estimates, do the work, send job updates, ask for a review after a finished job, and keep our business records. We do not sell your personal information.

Who we share it with

We share information only with companies that help us run the business, such as our website and customer management software, our phone and texting provider and our email provider. They may use it only to provide those services to us. We may also share information when the law requires it.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messages

If you check the text box on our estimate form, or text us first, we may text you about your estimate and your project. Message frequency varies. Message and data rates may apply. Reply STOP to stop or HELP for help. Details are in our SMS Terms.

How long we keep it

We keep customer and project records for as long as we need them for the job, warranty questions, and our legal and tax obligations.

Your choices

You can ask to see, correct or delete your information by emailing [email protected] or calling (718) 749-6785. Reply STOP to any text to stop getting texts.